FAQs

Ordering

Do you offer free shipping?
How do I use my discount/promo code?
Can I use more than one discount/promo code on my order?
How do I cancel my order?
Will I need to pay any taxes or customs duties?
What should I do if the address I provided in my order is incorrect?

Shipping

How long will it take to receive my package?
How can I track my package?
What should I do if the tracking information shows my package has been delivered, but I haven't received it?

Refund & Return

Do you accept returns?
What are the costs associated with returning an item?
When will I receive my refund if I return a product?
How do I initiate a return?

Products

Is this kitchen sink kit easy to install?
What material is the kitchen sink made of?
How does the temperature display operate without batteries or electricity?
What mounting methods does the kitchen sink support?
How can I attach a garbage disposal to the sink?
How do I care for and maintain the kitchen sink?
Is the sink compliant with Australian standards?
What is the product warranty?

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